MRP COORDINATOR POSITION
NCR is immediately hiring a MRP Coordinator! firstname.lastname@example.org; email@example.com
JOB DESCRIPTION: MULTICULTURAL RESOURCE PROGRAM (MRP) COORDINATOR
SUPERVISOR: MRP Program Director
SUPERVISES: Volunteers & Interns
CLASSIFICATION: Full-time exempt position
Northside Community Resources (NCR) [formerly known as Rogers Park Community Council] is a non-
profit organization that has been serving the Rogers Park community and the North side of Chicago
for over 70 years. Our programs provide support services to community residents and families,
including seniors, tenants and landlords, as well as immigrants and refugees. NCR is a long-serving,
committed advocate that works hard with compassion on behalf of all community members.
The Multicultural Resource Program (MRP) provides information in the form of resources, referrals,
advocacy, and empowerment to community members of immigrant, refugee and asylee populations.
Services include housing referrals, assistance with social service/public benefits applications,
referrals to partner organizations and other professional service agencies such as those providing
legal assistance and housing law advocacy. MRP also works to provide avenues for civic engagement
and participation with the goal of improving the quality of life for all city residents.
The Multicultural Resources Program (MRP) Coordinator works under the direction of the MRP Director
and assists in providing services to underserved, immigrant & refugee populations to aid in their
settlement and future development. The Program Assistant provides program support, with
responsibilities which may vary from day-to-day (based on client’s needs) and likely involve
carrying out one or more of the activities listed in the sections below.
• Provide bilingual, culturally-sensitive direct services and referrals to immigrants, refugees
and asylee clients on topics including: public benefits, housing, immigration, immigration issues,
education, health services, and translation.
• Conduct comprehensive intake and needs assessment of clients virtually and/or onsite at the
office or at City shelter locations, in order to determine client eligibility for
available human service programs, resources, and public benefits.
• Maintain accurate and up-to-date client files and detailed case notes, which meet grant
reporting requirements, and assist program director prepare monthly programmatic reports which are
required by program funders.
• Help Director organize community meetings during the program year, conduct
informationalforums, workshops, and townhalls regarding community issues and/or needs and attend
community stakeholder and funder meetings.
Awareness & Outreach:
• Create awareness of NCR and the MRP by networking with other social service programs,
organizations, businesses, churches, schools and universities to extend NCR’s network of resources
• Provide outreach services to the community and disseminate information on human service
programs and resources available through NCR, partner organizations and other local gov’t
stakeholders (via flyers, brochures, posters and one-on-one informational meetings with other local
• Maintain social media accounts like Facebook, Twitter, LinkedIn to help increase NCR’sonline
presence of programs.
Community Engagement and Language Access:
• Coordinate and manage MRP community events, and take part in speaking engagements on
immigrant, refugee and specific multicultural topics.
• Conduct outreach and volunteer recruitment for MRP workshops, forums and special eventsby
disseminating bilingual information to local organizations and community stakeholders.
• Work with MRP Program Director to ensure contract compliance with MRP grant funders.
• Provide bilingual support to other in-house staff, programs and assist MRP walk-in clients.
• Other duties (as assigned by MRP Director or Executive Director).
• Bachelor or minimum of Associates Degree in Social Sciences, Social Work, Ethnic Studies,
Nonprofit Program Experience, or related fields.
• Minimum of one (1) year of experience working in a non-profit/community services program
• Excellent communication skills.
• Bilingual (Spanish language fluency is required: oral and written)
• Ability to work in a fast-paced multicultural environment and communicate effectively
with limited- English speakers.
• Experience working with immigrant and refugee populations as well as low-income communities.
• Strong commitment to civil rights, multiculturalism, and immigrant/refugee advocacy.
• Strong project coordinating experience, planning and organizational skills.
• High level of professionalism and strong work ethic.
• Experience with the public benefits assistance process and programs is a plus.
• Computer literacy required, with proficiency in MS Office applications: Word, PowerPoint, and
• Ability to work flexible hours; some evenings and/or weekends may occasionally be required.
Job Type: Exempt, Full-time (minimum 40 hrs/wk) position.
Salary Range: $40k to $46k per year, plus benefits (Commensurate with experience)
NCR is dedicated to promoting equal-opportunity employment. NCR is committed to providing
reasonable accommodations to applicants with physical and/or mental disabilities. We value and
encourage diversity and solicit applications from all qualified applicants without regard to race,
color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status,
sexual orientation, physical or mental disability, medical condition, military and veteran status,
gender identity or expression, genetic information, or any other characteristic protected by
federal, state, or local law. If you are interested in applying for employment with
a position or engage in any testing or the interview process, please email firstname.lastname@example.org
h your request. Determinations on requests for reasonable accommodation are made on a case-by-case
Fair Housing Education & Outreach Coordinator
If interested please email NCR Fair Housing Dept. email@example.com
FAIR HOUSING EDUCATION AND OUTREACH COORDINATOR
Northside Community Resources (NCR) has an immediate opening for a full‐time 12‐month employment opportunity for a Fair Housing Education and Outreach Coordinator (FHEOC) in its Fair
Housing program. The candidate must be self‐motivated, have a strong work ethic, be attentive to
details, and have good people skills. The candidate must be comfortable working in a team environment, public‐speaking, and have the ability to engage with Chicago’s diverse communities, including members of all racial and ethnic backgrounds, immigrant/refugee, LGBTQ, and other diverse populations who may need NCR’s assistance with housing discrimination on the entire north side of Chicago.
Federal, state, and local fair housing laws prohibit housing discrimination based on factors including race, national origin, sex, familial status, religion, disability, and source of income/Housing Choice Voucher status, among other protected classes. The Fair Housing Education and Outreach Coordinator (FHEOC) will work under the supervision of the Fair Housing Program Director and the FH Testing and Outreach Coordinator during the Program Director’s absence/direction and be responsible for planning and conducting outreach, educational training, workshops, relationship building, and carrying out the marketing of NCR’s Fair Housing Education and Outreach Initiative (FHEOI) program and services. The FHEOC will also be responsible for educating staff of community‐based, faith‐based, social service, and health organizations, and constituent services staff of elected officials, landlords, lenders, insurers, real estate agents, community members, and encourage people to report suspected housing discrimination to NCR’s Fair Housing Initiative Program.
Fair Housing Education and Outreach Coordinator (FHEOC) Responsibilities Include:
- Coordinating NCR’s Fair Housing Education & Outreach Program in collaboration with the
Fair Housing Initiative Program (FHIP) team.
- Creating new training materials including handouts and PowerPoint presentations, to add to and improve existing NCR fair housing educational materials.
- Arranging for translation of NCR fair housing materials into languages in addition to its current set and arranging for interpreters to be at speaking events as needed.
- Conducting outreach and marketing FH materials via community networking, canvassing, flyer drops, press releases, and social media (NCR website, Facebook, etc…).
- Conducting community workshops, FH presentations and distributing FH program materials to create awareness of fair housing rights and NCR’s FH services.
- Maintaining program data and assisting FH Program Director with reporting of program activities to HUD.
- Receiving and processing incoming calls, emails, and walk‐in clients, who may be encountering housing discrimination and requiring assistance to combat it, as needed.
- Screening potential clients for program eligibility and conducting client intake/referrals as needed.
- Evaluating client intakes and providing resource and legal referrals as appropriate as needed.
- Gathering information and following up with potential clients for evaluation, investigations, and resource referrals, as needed.
- Other duties as assigned by FH Program Director, FHTOC, or Executive Director.
Location: Chicago, Illinois
Program Areas include all north-side Chicago neighborhoods. 25%‐50% travel required.
Supervisory: Volunteers as needed or directed
Immediate Supervisor: Fair Housing Program Director
Qualifications & Experience Requirements:
A bachelor’s degree with a minimum of one (1) year of fair housing or other equivalent housing-related experience is required. Applicants with significant housing-related experience may be considered if they can demonstrate a high level of competency in fair housing, civil rights advocacy, and investigative knowledge. Candidates must have a high degree of computer literacy, including working knowledge of Microsoft Office programs, social networking, and social media platforms. Candidates must have strong oral and written communication skills with attention to detail, good organizational skills, and an ability to work independently as well as in a team environment. Experience in investigative processes, with an ability to comprehend complex legal and sensitive civil rights issues related to housing discrimination, is preferred. Successful applicants will have a demonstrated commitment to civil rights, social justice, and housing‐related issues. Applicants should be comfortable with public speaking and have the ability to work effectively and respectfully with individuals from diverse backgrounds.
Language Skills Requirement: Bilingual fluency in Spanish is required, and familiarity and/or experience in working with diverse underserved communities is a plus.
Job Type: Full‐time with benefits
Salary Range: Commensurate with experience. Health insurance benefits. Relocation stipend is not
available for this position.
Any special requirements for applicants: Passing a criminal background check is a requirement.
Valid driver’s license may be required.
Interested parties can apply for this position by: Submitting a resume and brief cover letter
outlining their qualifications for the position to NCR’s Fair Housing Program Director via email
at: firstname.lastname@example.org. No calls, please.
NCR is dedicated to promoting equal-opportunity employment. NCR is committed to providing
reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with NCR and need special assistance or an accommodation to apply for a e interview process, please email email@example.com with your request. Determinations on requests for reasonable accommodation are made on a case‐by‐case basis.
Fair Housing Intake Specialist
If interested please email your resume and cover letter to NCR's Fair Housing Dept. firstname.lastname@example.org