MULTICULTURAL RESOURCE PROGRAM ASSISTANT
If interested please email email@example.com
JOB DESCRIPTION: MULTICULTURAL RESOURCE PROGRAM ASSISTANT
SUPERVISOR: Multicultural Resources Program Director
SUPERVISES: Volunteers & Interns
Northside Community Resources (NCR) [formerly known as Rogers Park Community Council] is a non-profit organization which has been serving the Rogers Park community and the North side of Chicago for over 65 years. Our programs provide support services to community residents and families, including seniors, tenants and landlords, as well as immigrants and refugees. NCR is a long-serving, community service agency that works hard with compassion on behalf of all community members.
The Multicultural Resource Program (MRP) provides services and information in the form of resource referrals, advocacy, and empowerment to the members of immigrant and refugee communities residing in Chicago’s north side. Services include housing referrals, social service/public benefits application assistance, referrals to partner organizations and other community service agencies such as those providing legal assistance and housing law advocacy. MRP also works to provide avenues for civic engagement and participation with the goal of improving the quality of life for all city residents.
Specific Job Responsibilities
The Multicultural Resources Program (MRP) Assistant works under the direction of the MRP Director and assists in providing services to underserved, immigrant & refugee populations to aid in their settlement. The Program Assistant provides program support, with responsibilities which may vary from day to day (based on client’s needs) and likely involve one or more of the activities listed in the Program Services sections below.
MRP Program Services Include
- Providing bilingual, culturally-sensitive direct services and referrals to clients on topics which include: public benefits, housing, immigration, education, health services, and other vital human services.
- Conducting client intake and needs assessment of clients to determine eligibility for various internal and external programs, services, and public benefits.
- Occasionally accompanying clients to IDHS/Social Security Office to provide translation/interpretation assistance.
- Maintaining accurate and up-to-date client files and case notes to help meet grant requirements.
- Attending community meetings, conducting informational forums, workshops, townhalls and providing information on NCR and its programs and services.
Awareness & Outreach
- Creating awareness of NCR and the MRP by networking with other community organizations, businesses, churches, schools and other stakeholders to extend NCR’s network of resources for clients.
- Conducting outreach and disseminating information about NCR’s services through agency flyers, brochures, posters and informational meetings with other community stakeholders.
- Updating NCR’s social media outlets such as its website, Facebook, Twitter, LinkedIn to help increase the agency’s online presence and in disseminating program information.
Civic Engagement and Cross-Training
- Participating in civic engagement initiatives which involve issues related to immigrant/refugee populations.
- Helping coordinate NCR/MRP events, participate in speaking engagements on immigrant/refugee and other multicultural topics.
- Working with MRP Program Director to ensure contract compliance with MRP grant funders’ requirements.
- Providing bilingual support to other in-house staff, programs and assist MRP walk-in clients as needed.
- Other duties as assigned by MRP Director or Executive Director.
- Associates, Bachelor’s Degree in Social Sciences, Social Work or equivalent combination of experience and education.
- Minimum of one (1) year of working experience in a non-profit organization is preferred.
- Strong communication skills with bilingual Fluency in Spanish is required (oral and written).
- Ability to work in a multicultural environment and comfortable in communicating with limited-English speakers.
- Hands-on working experience with immigrant/refugee and low-income populations is a plus.
- Strong commitment to civil rights, multiculturalism, and immigrant/refugee issues advocacy is a plus.
- Strong planning and organizational skills with attention to detail.
- Experience with gov’t based public benefits application processing knowledge is a plus.
- Computer literacy is required, with proficiency in MS Office applications: Word, PowerPoint, and Excel.
- Ability to work flexible hours occasionally during evenings and/or weekends as needed.
Job Type: This is a Full Time (40 hours per week) Grant Funded and Exempt Position. Local Travel, standing, bending, or lifting up to 25 lbs may be occasionally required.
Salary Range: $30,000.00 to $35,000.00 /year plus benefits (Commensurate with experience)
To apply, please email cover letter, resume and three (3) professional references to: firstname.lastname@example.org
NCR is dedicated to promoting equal opportunity employment. NCR is committed to providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with NCR and need special assistance or an accommodation to apply for a position or engage in any testing or the interview process, please email email@example.com with your request. Determinations on requests for reasonable accommodation are made on a case-by-case basis.
Fair Housing Testing & Outreach Coordinator
If interested please email firstname.lastname@example.org
FAIR HOUSING TESTING AND OUTREACH COORDINATOR
Northside Community Resources (NCR) has an immediate full-time employment opportunity for
a Fair Housing Testing and Outreach Coordinator in its Fair Housing program. Candidate must be
self-motivated, have a strong work ethic, be attentive to details and have good people
skills. The Coordinator must be comfortable working in a team environment and have the
ability to engage with Chicago’s diverse communities, including members of the
immigrant/refugee, LGBT and other diverse populations who may be seeking NCR’s assistance with
Federal, state, and local fair housing laws prohibit housing discrimination based on factors
including race, national origin, sex, familial status, religion, disability, and source of
income/Housing Choice Voucher status, among other protected classes. The Fair Housing Testing and
Outreach (FHTO) Coordinator will work under the supervision of the Fair Housing Program Director
and be responsible for conducting outreach, recruiting and training testers, as well as
coordinating complaint-based and systemic housing tests to determine the presence of unlawful
housing discrimination. The FHTO Coordinator will also be responsible for organizing and conducting
fair housing educational workshops, info sessions and distributing outreach materials.
Job title: Fair Housing Testing and Outreach Coordinator Responsibilities Include:
– Coordinating NCR’s Fair Housing Testing Program.
– Conducting outreach and marketing FH materials via community networking,
canvassing, flyer drops, press releases, and social media (NCR website, Facebook, etc…).
– Conducting/attending community workshops, FH presentations and distributing FH
program materials to create awareness of fair housing rights and NCR’s FH services.
– Developing a working knowledge of mapping software and other methods to
identify sites for systemic fair housing testing and investigations.
– Recruiting and maintaining a varied corps of fair housing testers from the surrounding
– Planning and conducting tester training sessions, as needed.
– Conducting fair housing tests by assigning appropriate, qualified and trained testers.
– Designing and coordinating tests using approved methodology, debriefing testers,
evaluating test data and reporting test results to FH Program Director.
– Monitoring fair housing compliance in the community and surrounding area. Help
monitor compliance with FH settlement agreements.
– Maintaining program data and assisting FH Program Director with reporting of program
activities to HUD.
– Assisting with investigations of violations, mediation/resolution of FHA violations,
litigation, and other programmatic duties as required.
– Receiving and processing incoming calls, emails and walk-in clients who may be
encountering housing discrimination and requiring assistance to combat it, as needed.
– Screening potential clients for program eligibility and conducting client intakes as
– Evaluating client intakes and providing resource/legal referrals as appropriate as needed.
– Gathering information and following up with potential clients as needed for
investigation and evaluation.
– Other duties as assigned by Fair Housing Program Director or Executive Director.
Job Type: Full-time with benefits
Location: Chicago, Illinois
Program Areas include the following Chicago North side neighborhoods: Rogers Park, West Ridge,
Edgewater, Uptown, Albany Park, North Park and Lincoln Square. 25%-30% travel required.
Supervisory: Testers, volunteers, and Intake Specialist as needed or directed
Immediate Supervisor: Fair Housing Program Director
Qualifications & Experience Requirements:
A bachelor’s degree with a minimum of two (2) years of fair housing or equivalent other housing
related experience is required. Applicants with significant housing related experience may be
considered, if they can demonstrate a high level of competency in fair housing, civil
rights advocacy and investigative knowledge. Candidates must have a high degree of
computer literacy, including working knowledge of Microsoft Office programs, social networking
and social media platforms. Candidates must have strong oral and written communication skills with
an attention for detail and an ability to work independently as well as in a team environment.
Experience in case management, with an ability to comprehend complex legal and sensitive issues
related to housing discrimination is preferred. Successful applicants will have a
demonstrated commitment to civil rights, social justice and housing-related issues. Applicants
should be comfortable with public speaking and have the ability to work effectively and
respectfully with individuals from diverse backgrounds.
Language Skills Preferred:
Applicants who are bilingual in Spanish or another language spoken on the North Side and familiar
with the diverse communities that make up the North Side of Chicago will be a plus.
Salary Range: Commensurate with experience. Health insurance benefits. Relocation stipend is not
available for this position.
Any special requirements for applicants: Passing a criminal background check is a requirement.
Valid driver’s license may be required.
Interested parties can apply for this position by: Submitting a resume and three (3) professional
references to NCR’s Fair Housing Program Director via email at: email@example.com